Hungry to the Max? Join our Galaxy!

 The iPhone 17 Pro Max & the Galaxy Z Fold7 are calling your name!

Place a minimum order of €45 with Umami DM, via WhatsApp or Instagram, and enter the competition.

Terms & Conditions apply.

 

    1. Eligibility
      This competition is open to individuals aged 18 or over who reside in the Republic of Cyprus. Employees of Umami Sushi and Pan Asian, its affiliated companies, subsidiaries or any other parties professionally connected with this competition, including family members of the aforementioned are not eligible to participate.
    2. Competition Period
      The competition will run from 12 September 2025 until 12 October 2025, both inclusive.
    3. How to Enter
      To enter, customers must place an order through the Umami DM ordering service (via WhatsApp or Instagram) with a minimum spend of €45 (participants must ensure their order total, after applicable discounts and including any delivery charge, is at least €45) during the competition period. Each qualifying order counts as one entry. Multiple entries are permitted provided that each entry corresponds to a separate qualifying order.
    4. Prizes
      Two (2) winners will be selected. One winner will receive an iPhone 17 Pro Max in Silver, and the other will receive a Samsung Galaxy Z Fold7 in Jet Black. Prizes are non-transferable, non-refundable and cannot be exchanged for cash or any other alternatives. Umami Sushi & Pan Asian reserves the right to determine which winner receives which prize. Once the prizes have been handed over to the winners, Umami Sushi & Pan Asian accepts no responsibility or liability for any loss, theft, or damage to the devices.
    5. Winner Selection & Notification
      Winners will be randomly selected from all eligible entries within five (5) working days following the end of the competition. Winners will be contacted by telephone using the contact details provided during the order. If a winner does not respond within 72 hours of initial contact, Umami Sushi & Pan Asian reserves the right to select an alternate winner.
    6. Data Usage
      By entering the competition, participants consent that their name may be published on Umami Sushi & Pan Asian’s social media channels if selected as a winner. Personal data will be used solely for the administration of this competition and in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Cyprus data protection laws. For more information about how we handle personal data, please refer to our Privacy Policy.
    7. General Terms
      Umami Sushi & Pan Asian reserves the right to amend, suspend, or terminate the competition at any time without prior notice, due to events outside its reasonable control (e.g. fraud, technical failures, or other unforeseen circumstances). By placing a qualifying order during the competition period will be considered as acceptance of these Terms & Conditions in full. Umami Sushi & Pan Asian accepts no liability for entries not received or incomplete due to technical or connectivity issues. 
    8. Withdraw
      Customers who do not wish to participate in the competition may request to be excluded by sending a direct message to Umami Sushi & Pan Asian via WhatsApp or Instagram during the competition period. Their order will remain valid, but their entry will be removed from the prize draw.
    9. Withdraw
      Prizes are subject to availability. In the event that a stated prize is unavailable due to factors beyond Umami Sushi & Pan Asian’s control, we reserve the right to substitute it with a prize of equal or greater value. No cash alternative will be provided.
    10. Governing Law
      These Terms & Conditions are governed by the laws of the Republic of Cyprus. Any disputes arising in connection with this competition shall be subject to the exclusive jurisdiction of the Cyprus courts.
UMAMI DM
 
UMAMI DM is an innovative service (AI-powered Ordering Service) that enables you to order your favourite Umami Sushi and Pan Asian dishes for take away, delivery or even while you are in the restaurant, simply by sending a DM (direct message) via WhatsApp or Instagram. 
 
Using the UMAMI DM service, you can enjoy a 10% discount on all orders until the 31st of December 2025!
  1. Eligibility: The 10% discount is valid on all orders placed via Umami Dm service on WhatsApp or Instagram only. It is not valid for orders placed through other platforms, i.e. the Umami Sushi and Pan Asian call center for delivery or takeaway, or for dine-in orders (unless the order is placed via the Umami Dm table order service). This offer is valid only for Umami DM users who have consented to Umami DM’s privacy policy.
  2. Offer Validity: The offer is valid from the 8th of March 2025 until the 31st December 2025 (inclusive). All orders must be placed before midnight on this date to qualify.
  3. Cannot Be Combined: The 10% discount cannot be combined with any other promotional offer, discount voucher, or coupon.
  4. Discount Application: The 10% discount is applicable only on the total value of the order, including all taxes, before the delivery charge of €3 (three euros). The delivery charge of €3 (three euros) is applied to all orders.
  5. Non-Transferable: The 10% discount cannot be exchanged for cash or any other form of credit.
  6. No Order Limit: There is no limit to the number of orders a customer can place using the Umami Dm service during the offer’s validity period.
  7. Delivery Area: Umami Dm is only obliged to deliver to addresses within its designated postcode coverage area. You will be notified if your delivery address falls outside of this area before you place your order.
  8. Modification or Cancellation of the Offer: Umami Dm reserves the right to modify, suspend, or cancel this offer at any time without prior notice. Any changes will be communicated through the Umami Dm platforms.
  9. Delivery Times and Delays: While Umami Dm strives to ensure timely delivery, delivery times may vary depending on location, order volume, or other factors outside our control. Umami Dm is not responsible for delays caused by external factors such as weather or traffic.
SCAN QR CODE OR CLICK LINK TO ORDER!
Send the word DM in chat to initiate your order
ORDER NOW
ORDER NOW
FAQs

Our service allows you to order your favourite Umami Sushi & Pan Asian dishes quickly and conveniently through WhatsApp and Instagram DMs (direct messages). Scan the QR code or click the link for WhatsApp or Instagram available on our website www.umamiasian.com, start a chat by typing the word Dm, select your items from the menu, and confirm your order and proceed to payment to complete it. Our AI assistant and Umami agent will guide you through the process step by step. You may order for delivery, for take away, or for dine through our table order service. Pre-orders are also available through Umami DM (please note these are possible only two days in advance).

No, you don’t need to download anything! Just chat with us on WhatsApp or Instagram, and you’re all set to order.

We accept Visa, Mastercard, and other digital payments through JCC’s secure payment gateway, card or cash on delivery.

Yes! You can customize your meal by selecting available options. If the restaurant cannot accommodate your request, we will inform you.

Once your order is placed, you will receive a confirmation with an estimated delivery time. You can also check updates by messaging our Umami agents with your order number.

You can specify dietary restrictions in the chat (notes section). We will pass this information to the restaurant.

We’re sorry for the delay! Please message our Umami DM agent through the chat you used to place your order for a status update or contact our call centre on 70002027 if there’s a significant delay.

We apologize for any inconvenience caused! Please send a photo of your order along with the details of the issue and our team will work on resolving it.

Please send us a direct message with your order number and details, through the chat you used to place your order, and we’ll coordinate with the restaurant to resolve the issue.

Please send us a direct message with your order number and details, through the chat you used to place your order, and we’ll coordinate with the restaurant to resolve the issue.

Please provide a screenshot of the incorrect charge, and our support team will investigate and process any necessary refunds.

Yes! Follow us on Instagram, check your Umami DM WhatsApp chat for any offers or check Umami DM on www.umamiasian.com to receive updates on exclusive discounts and promotions. We are currently offering a 10% discount on all orders for our 10-year anniversary celebration until the end of December 2025. 

Terms and Conditions apply.

No there is no minimum order value for delivery.
The delivery charge is €3.
Yes, you can enjoy all your favourite dishes through our Umami DM service.
Yes, you may save as many delivery addresses as you wish in your Profile.
In case you chose the wrong delivery address or wrong pick-up point please chat with us through the chat you used to place your order for a delivery or pick-up address update.